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Pupular Support

Need help with Pupular? We're happy to help with app issues, pet discovery questions, and account-free troubleshooting.

Contact support

Email

hello@pupular.app

Please include your device model, iOS version, app version, and a short description of the issue so we can help faster.

What we can help with

  • • Problems loading pets or pet details
  • • Favorites, swiping, or quiz issues
  • • Location-based pet discovery questions
  • • Shelter or adoption link problems
  • • General bugs or feedback

Response time

We aim to respond within 1–2 business days.

Privacy

Review how Pupular handles data in our privacy policy.

View Privacy Policy →

About Pupular

Pupular helps people discover adoptable rescue pets from shelters and rescue groups in a swipe-friendly experience.